Severity

Severity refers to the impact a defect has on the functionality or operation of a system or component. It helps prioritise issues based on their potential effects on users or system performance.

Key characteristics of severity:

  • Impact Assessment: Severity measures how significantly a defect affects system operations.
  • Levels of Severity: Common classifications include critical, major, minor and trivial.
  • Objective Evaluation: Severity is determined based on technical criteria rather than user perception.

Understanding severity helps teams prioritise defect resolution efforts effectively, ensuring critical issues are addressed promptly.