Heuristic Evaluation is a usability review technique. Experts examine a product’s interface using established usability principles.
Key Aspects:
- Conducted by usability experts
- Uses a set of predefined heuristics
- Identifies potential usability issues
- Does not involve end users
- Can be done early in the design process
Common Heuristics Include:
- Visibility of system status
- Match between system and real world
- User control and freedom
- Consistency and standards
- Error prevention
Benefits:
- Identifies usability problems quickly
- Cost-effective compared to user testing
- Can be done early in development
- Provides specific, actionable feedback
- Complements other usability testing methods
Typically, 3-5 evaluators review the interface independently. They then combine their findings to create a comprehensive report.