Defect Triage is the process of prioritising defects based on criteria such as severity, impact, frequency and urgency to determine the order in which they should be addressed. This process helps ensure that resources are allocated efficiently to fix the most critical issues first. Key aspects include:
Criteria for prioritisation:
- Severity: Impact on functionality or user experience
- Frequency: How often the defect occurs
- Business impact: Effect on project deadlines or customer satisfaction
Process steps:
- Review reported defects.
- Assess severity and priority.
- Assign resources for resolution based on priority.
Importance:
- Ensures critical issues are addressed first.
- Helps allocate resources effectively.
Team involvement:
- Typically involves QA leads, developers and product managers.
- Requires collaboration to make informed decisions.
Benefits:
- Improves overall software quality by focusing on high-impact issues.
- Streamlines the defect resolution process.
Defect Triage helps teams manage their workload efficiently by ensuring that serious issues receive prompt attention.