Last updated: April 10, 2026

BY USING ONION.TRAINING, YOU ARE CONSENTING TO OUR TERMS AND CONDITIONS AS OUTLINED BELOW.

To also review our full privacy policy please click here.

1. Overview

The terms “we,” “us,” and “our” refer to 15Degrees-North Limited. The term “Site” refers to onion.training. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the site.

2. Service

Onion Training Academy is a membership site for online training, courses, resources and other content relating to planning, creating, marketing and growing a membership site (the “Service”).

Use of onion.training, including all materials presented herein and all online services provided by Onion, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification and acknowledge reading them.

Parties agree that the Service is in the nature of education. The scope of services provided by Onion, according to this Agreement are limited to those listed on onion.training website. Onion reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.

3. Use of the site & service

Users must be at least 16 years of age to create an account independently. Users aged 13–15 may access the platform with the consent of a parent, carer, or authorised educational institution. Where a school or DofE Licensed Organisation registers students on their behalf, the institution confirms that appropriate parental consent has been obtained for all participants under 16.

4. Account creation

In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password and other personal information. You agree that any registration information you give to Onion will always be accurate, correct and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorised purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

5. Lawful purposes

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

6. Refusal of service

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

We reserve the right to remove the accounts held by any individuals representing companies that offer a similar or directly competing Service.

7. Order confirmation

We will email you to confirm the placement of your order and with details concerning product delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

8. Duration of agreement

Once confirmed, we will provide you with access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against Onion when there are reasonable delays in the access of the Service.

Onion reserves the right to terminate the Service and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice, but are not required to do so under the terms of this agreement.

Lifetime Access is for the lifetime of the Service and an active user account on onion.training. If, for any reason, Onion should dissolve or cease to exist, then your access to the Service terminates. Your access to the Service is also terminated if you cancel your account.

9. Cancellation & refunds

We offer a 14-day money-back guarantee* for both the Software Testing Masterclass and the Introduction to Software Testing mini-course, as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, should you be unhappy with the Service within the first 14 days of purchase. See section 9.1 for details on how the refund will be calculated. To request a refund under this guarantee, please contact us via the support page and provide the necessary details in the form.

By accessing the Masterclass, mini-course, or any bonuses, you consent to immediate delivery of the digital content and acknowledge that you waive your right to cancel within the 14-day cooling-off period, as per the Consumer Contracts Regulations 2013.

9.1 Refund calculation

The refund amount will be based on the full cost of the course fee paid upon joining (Masterclass or mini-course). The percentage of the course completed before your cancellation request will be taken into account.

• For the Masterclass: If you have completed 20% of the course, you will receive a refund equivalent to 80% of the fee paid, provided you request a refund within 14 days and have not waived your cancellation rights.

• For the Mini-Course: If you have completed 20% of the course, you will receive a refund equivalent to 80% of the fee paid, provided you request a refund within 14 days and have not waived your cancellation rights.

• If you have completed 100% of either course, no refund will be issued, even within 14 days.

Refunds will be processed within 14 days of receiving your cancellation request.

* Please note this guarantee does NOT apply if you receive immediate access to mini-courses or bonuses as part of your joining offer, or special introductory offers.

Upon cancellation, you will no longer have access to your account, including all content up to the date of cancellation.

9.2 General cancellation terms

You may cancel your membership or mini-course access at any time via the support page. However, due to the nature of the Service, no refunds will be issued for any fees already paid, except as outlined in the 14-day money-back guarantee or for faulty content as per the Consumer Rights Act 2015.

Upon cancellation, you will retain access to your account and all content available up to the date of cancellation. You will no longer have access to future courses or updates once the membership or access is cancelled.

The 14-day cooling-off period applies to each membership purchase, as per the Consumer Contracts Regulations 2013, unless you consent to immediate access and waive your cancellation rights.

No partial refunds will be issued if you terminate your membership or mini-course access after the 14-day cooling-off period.

It is your responsibility to ensure the timely cancellation of your account if you no longer require the Service and wish to avoid further billing. Instructions for cancellation are available on our support page.

10. Product description

We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

11. Material you submit to the site

You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.

As a feature of the Service, Onion may provide access to a community or social media platforms in conjunction with the Service. Onion is not required to provide a community platform and has complete discretion with regards to the platform and the nature of the interaction, dependent on the Service.

You agree that your use of these community and social media platforms is a privilege and Onion may limit or deny access to these platforms for misconduct that includes but is not limited to being inappropriate, rude, violent, or threatening. Onion will make reasonable efforts to provide notice to you with regards to inappropriate or unapproved content that you have placed within the voluntarily provided community and social media platform. Onion is not required to provide notice and reserves all rights to take immediate and appropriate action to protect the Onion brand and image integrity.

12. Intellectual property rights to your materials

We claim no intellectual property rights over the material you supply to Onion. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Onion remains yours to the extent that you have any legal claims therein. You agree to hold Onion harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development and marketing purposes.

You consent to recordings being made of calls or webinars provided as part of the Service. You consent to your name, words, voice and likeness being used by Onion for promotional, business development and marketing purposes, without compensation to you. We will make reasonable effort to secure your written permission before using and distributing recordings, print materials, audio, or visual representations that refer to you.

13. Our intellectual property

The Site and Service contain intellectual property owned by Onion, including trademarks, copyrights, proprietary information and other intellectual property. Onion copyrighted and original materials are provided to you as part of the Service for your individual use only and a single-user license. All intellectual property, including Onions copyrighted materials shall remain the sole property of Onion. No license to sell or distribute our materials is granted or implied.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share the Site or Service’s information with a non-member. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

14. Changes to terms & conditions

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

15. Limitation of liability

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the site or service. Additionally, 15Degrees-North Ltd is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorised access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if 15Degrees-North Ltd has been advised of the possibility of or could have foreseen the damages. In those jurisdictions that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall 15Degrees-North Ltd’s cumulative liability to you exceed the total purchase price of the service you have purchased from us, and if no purchase has been made by you, our cumulative liability to you shall not exceed £100.

16. Third-party resources

The Site and the Service may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Onion. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

17. Indemnification

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.

18. Effect of headings

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

19. Entire agreement; waiver

This Agreement constitutes the entire agreement between you and Onion pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations and understandings between us. No waiver of any of the provisions of this Agreement by Onion shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Onion.

20. Notices

All notices, requests, demands and other communications under this Agreement shall be in writing, properly addressed and sent by courier as follows:

15Degrees-North Limited
124 City Road, London, England, EC1V 2NX

21. Recovery of litigation expenses

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

22. Severability

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.